![]() If you are unsure you may use the steps available here to update the Mac software.ġ.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.Ģ.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.ģ.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.Ĥ.) Click the plus sign, click Add Printer or Scanner, click the printer name.ĥ.) Click the Use or Print Using menu, select the name of your printer in the pop-up menu. This download includes the HP Photosmart Software Suite and printer driver. Please ensure that the Mac is up to date with it's software. The HP DeskJet 1315 printer driver package will work under Windows 7, Windows Vista or Windows XP and installs version 13.1 onto your system. Removing the existing driver and then adding a compatible driver may resolve the issue. ![]() It could be an issue with the printer software and driver installed on your Mac.
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